Hospital Partner in Baton Rouge, LA
Our telemetry channels were down and we were not able to monitor our patients. Stephen, the US Med-Equip Team Lead in New Orleans, went onsite and after troubleshooting for a couple of hours, he was able to get our system up and running again. Our staff was very impressed and complimentary of Stephen and said that he “saved the day!”
Specialty Director of Nursing
Hospital Partner in Louisiville, KY
We have been renting equipment [from US Med-Equip] for a while now and it has been a great experience. I want to give a shout out to Dustin, Team Lead in Louisville specifically who delivers and picks up the equipment. He is friendly, knowledgeable, and prompt when responding. Recently, we needed to rent bubble cpap set-ups which are pretty unique. He worked hard to get exactly what we needed very timely to take care of our critical NICU babies. I really have enjoyed working with him and appreciate his hard work!! Please let him know I said Thank you!
Respiratory Care Clinical Supervisor
Hospital Partner in Augusta, GA
In response to rapid response and delivery during Hurricane Dorian for last minute NICU equipment needed for babies transferred to hospital. I wanted to reach out to let you know how much I appreciate Mandy and especially Malcom, in Columbia, SC for all their help this week. They are amazing. Kudos to Malcom for being the hero last night. I really appreciate the great service.
Hospital Partner in Lafayette, LA
I just wanted to take a moment to recognize one of USME’s drivers who went absolutely above and beyond to help out AMG. Roman Rodriguez recently helped us with the move of several equipment items from a recently closed hospital; he was courteous, professional, and positive throughout and did not hesitate to tackle the rather difficult task at hand. This was a first-class experience and Roman’s “job well done” is very much appreciated!
Corporate Director of Supply Chain Management & Special Projects
Community Outreach Partner in Reading, PA
You have been so amazing and supportive. The customer service is just outstanding. I really feel cared for when I work with anyone in your team. Mike’s support of our respiratory care program is vital to providing education to the next generation of respiratory therapists. Mike has worked with Reading Area Community College on multiple levels, but assisting us to overcome the hurdles of renting equipment is critical to our ongoing success.
Respiratory Care Program Director
Hospital Partner in Florida, South Carolina, and Georgia
Thank you for all your efforts and communications over the past two weeks. As the tracking on Hurricane Dorian changed, countless times, you adjusted your strategies and supplies accordingly. Our facilities were prepared, and our patients were covered. So again, THANK YOU for all of your hard work. It was (and is) greatly appreciated!
South Atlantic Division
Hospital Partner in Mississippi
Just wanted to say your Memphis team always delivers equipment on time. The beds and syringe pumps are always so clean. Thanks for always being available when we need you.
NICU Nurse Manager