Partner Testimonials 2020

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CHS

Equipment is delivered quickly with all the parts and pieces we need. All the employees are friendly and professional. Lenny is the best! Thanks for all you do.

Karla

Meadowbrook Care Center

Reliable service. Easy to contact. Clean and excellent working equipment. Very Professional staff.

Letitia, Director

Baptist Memorial Hospital

Fast Service.

Jim, Director of Respiratory

CHRISTUS Spohn Hospital

You have been a steady and consistent provider of medical equipment for our facility for the last seven years, and have softened the blow of Covid-19 surges in 2020. Thank You!.

Director of Respiratory

Memorial Hospital

Equipment delivered in good condition and clean. Timely delivery and pickup. Excellent service.

Director of Respiratory

Ascension St. John Owasso

I have used you for my rental needs for years. I have always received fast delivery service and equipment in good condition.

Director of Respiratory

HCA Midwest

Very good service. They give you a time and they try really hard to get there when they say.

Susan

Hospital Partner in Miami, Florida

Wanted to give some feedback on Leo since I have had the most interaction with him. Leo is amazing! He definitely deserves recognition for his excellent work ethic. He is always happy and tries to do whatever he can to accommodate requests. He is always prompt with his response time and I never have to follow-up as he always follows through.

Respiratory Department

Commonwealth Home Health Care

We have worked with USMED-EQUIP (and MSP before that) for years now. The entire staff in the Lititz, PA office are the most professional, courteous, helpful and nicest people I have ever had the privilege of working with in my 24 years with my company. I would highly recommend them to anyone for inventory, repairs and maintenance on equipment. They make you like you are their only customer and I have never been disappointed when doing business with them.

Robin

Children's Hospital of Pennsylvania

Just want to pass along the great help that Cameron has been, with our equipment service and quick turnaround. And accommodating our requests to pick up and drop off early. And keeping me informed via text. He is always helpful!

Jeffrey, Warehouse Operations Coordinator

Lovelace Westside Hospital

I also want to give Adam some major kudos. He came to Westside yesterday to pick up our rented PCA pumps from our family birthing unit. I shared that our family birthing unit is permanently being relocated to our Women’s hospital. This morning, he reached out to me to go over the list of all equipment rented by that unit to see if we should also return those items. I am getting confirmation on a couple items that may be used in multiple units before I will send those items back… But, I had not even thought about returning those other items. His call this morning prompted me to ask the question, “Do other units need these items on a month-to-month basis, or can we rent as needed?” He listened to our situation, and is helping us make the best financial decisions for our facility. This is truly a rare situation to find in a vendor partner. Please share this with your upper management – Adam is an incredible part of your team!!!

Caitlin, Director of Materials Management

Hospital Partner in New Mexico

US Med is truly an outstanding partner. Justin, his team and leadership offered to move all this equipment at no charge. US Med-Equip truly understood the current ventilator market, but still went above and beyond to help us make the most of what we have now. I personally cannot thank Justin, Andrew and Adam and the rest of US Med-Equip team enough for their support during this time.

Division Director of Contracting & Capital

Hospital Partner in New Mexico

We are very thankful to have a partnership with US Med-Equip. During these hard times, your team has shown their commitment to outstanding service. You always have great communication with our staff through all stages of the process and we feel so connected to your group. Our decision to create a partnership with US Med-Equip has shown to be an amazing choice. Big Kudos to your team!

VP of Supply Chain & Contracting

Hospital Partner in Texas

Theresa, I appreciate you reaching out and making my morning brighter! Rudy and his crew have been AMAZING! You have a great team out here in the desert!

Materials Management Coordinator

Hospital Partner in Pennsylvania

I have to say that I was pleasantly surprised with the service I received at 10pm! Your answering service operator didn’t have any trouble finding our location, even though that was our first order! Also, the on-call person called me back within 5 minutes (greatly appreciated since I was already exhausted), and confirmed that you have the unit on hands and he will be on site within 3 hours. He followed through and showed up exactly 3 hours later! Great customer service!!

Respiratory Care & Pulmonary Diagnostic Manager

Hospital Partner in Iowa

Thank you so much. This worked perfectly. The CPM unit has already been delivered! I didn’t expect such quick turn-around, it could have waited until tomorrow when the weather may have been better.

Quality Improvement Specialist

Hospital Partner in North Carolina

Thank you so much. This worked perfectly. The CPM unit has already been delivered! I didn’t expect such quick turn-around, it could have waited until tomorrow when the weather may have been better.

Director of Pulmonary Department