About USME

Helping Healthcare Heroes

Our mission is to promote the healing process by providing smart solutions for our healthcare partners and the patients they serve.

The USME Difference

90

Locations

160K+

Pieces of Equipment

24/7, 365

Caring Customer Service

2-Hour

Delivery
+ Drive Time

Life-Saving Medical Equipment and Services

USME partners with top hospitals across the nation to provide the highest quality medical equipment for patients in their care. Choose from equipment carefully maintained by our manufacturer-certified biomedical technicians or services provided by our dedicated team of equipment management professionals. Inquire about our medical equipment for rent and sale, biomedical support, asset management and system shutdown services.

Movable Medical Equipment

Explore our diverse selection of movable medical equipment to help your patients heal.

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Beds & Therapeutic Support Surfaces

See our beds and therapeutic surfaces options for continuous patient care and support.

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We are USME

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USME’s standards of excellence reinforce our mission, vision and values. Our employees are driven by a shared commitment to provide exceptional customer service to our hospital partners to promote the healing process for their patients. We treat every order as if it’s our family member or friend in need of fast, high quality, patient-ready equipment.

Trusted by

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Partner Testimonials

"USME gives me the peace of mind to know that if I need something, I can call, and your team can find it or find a solution for me. I always know when I call USME and I say, 'I need X, Y and Z,' they're on it super-fast, which is good for our patients. Every person I've spoken to has been helpful, nice and knowledgeable."

"The service we have been receiving has been excellent, and the staff has been sharing this sentiment as well. Equipment arrives within two hours and equipment is picked up within two hours. This is a big difference compared to our previous vendor, where we had to wait almost a week for equipment to be picked up."

“I’ve never had anything but awesome customer service with US Med-Equip. Everyone that’s ever worked with us has always been extremely helpful. Any time I’m running out of equipment, I just call USME, and they always bring it by the end of the day.”

"With the USME system, I felt that our department's needs came first. It all felt so easy and streamlined, it was like that piece of equipment was never even missing. There was no delay in care and just all-around excellent customer service."

"It has been such a great transition to USME. My team uses the GoUSME portal to order equipment easily. Everyone is always so nice, always keeping us up to date on our equipment orders.”

“Now the provider puts the order in, and the system does all the magic creating a much more streamlined process. It has been amazing and is 1,000% saving us time. From the beginning of working with USME, we have had great representatives. All I’ve had to do is pick up the phone. The team has been amazing partners in delivering healthcare.”

"US Med-Equip has always been there for our facility and we have fostered a great collaborative effort to support our customers! Thank you for the outstanding customer service and for always answering our call and responding to our needs!"

"Every part of my interactions with US Med-Equip have been outstanding; even if they do not have what we need, they work to find a way."

"Awesome service and the equipment is in excellent condition. The staff is friendly and always willing to help."

"The USME team was spot on with their work! I have never seen such great communication and great work from vendors before."

Latest News

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USME Named Inc. "Power Partner" for Top-Rated Customer Service, Helping Healthcare Partners Succeed

Nuvay™ Pressure-Redistributing Foam Mattresses

Refurbished Medical Equipment for Sale

USME's EMR connection wins award for helping hospitals save time and money

Airon Pneumatic Ventilation, CPAP Solutions

US Med-Equip named 'Top Workplace' five years in a row!

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