About USME
US Med-Equip (USME) partners with top hospitals across the nation to provide the highest quality medical equipment for patients in their care. We are proud to supply movable medical equipment, beds and therapeutic surfaces rented, sold, maintained and managed using the latest technology to help healthcare providers focus on their patients’ healing. Our Customer Experience associates take orders 24 hours a day, 7 days a week, aiming to deliver available equipment within two hours plus drive time.
Employees
Locations
Hospital Partners
2-Hour
Delivery
+ Drive Time
Pieces
Fill Rate
USME’s commitment to providing technology-enabled solutions, operational excellence and a company culture with dedicated employees have resulted in unparalleled customer service and value to our partners across the nation.
We are ISO 9001:2015 certified for our medical equipment management processing system and contracted with the top group purchasing organizations (GPOs).
An Inc. Power Partner designated as a Top Workplace 6 years running, US Med-Equip is expanding rapidly to meet growing demand while investing in the highest quality equipment and the technology and services to support it.
We’re nationally recognized for our company culture, driven by every employee’s shared purpose: to support the important work healthcare providers do every day. Each team member takes pride in knowing they and their colleagues are doing whatever it takes to help clinical staff treat patients with the highest quality medical equipment when they need it.
From major medical centers to underserved rural hospitals, USME serves thousands of hospitals from more than 90 locations across the country. Our partners count on us for cost-efficient medical equipment rentals, sales, delivery and service needs, so they can focus on helping patients heal.
ISO 9001:2015 Certified
Inc. Power Partner
Top Workplace 6 Years Running
Who We Are
Our Mission
To promote the healing process by providing smart solutions for our partners and the patients they serve
Our Vision
To become the standard for excellence in the industry we serve
Our Values
To be recognized by our employees as a great place to work.
To utilize technology and information to win our partners’ loyalty.
To use discipline in our salesmanship and financial management in providing security for our future.
To cherish our partners and employees by remaining focused on long-term relationships with them.
Hospitals
USME rents, sells and services a wide range of movable medical devices, therapeutic beds and surfaces with the latest technology to top hospitals across the nation. Whether delivering specialty mattresses to a hospital or servicing an incubator that could help save the life of an infant, our team carefully handles every single piece of equipment as though it was intended to treat our own family member.
Home Care Companies
USME provides home care companies with Home Medical Equipment (HME) and Durable Medical Equipment (DME) such as respiratory, infusion and physical therapy equipment. We do not rent or sell equipment to the public.
Other Healthcare Providers
USME also offers medical equipment rentals and sales to medical facilities and organizations such as:
- Ambulatory surgical centers
- Dialysis centers
- Palliative care
- Nursing homes
- Imaging and radiology centers
- Orthopedic centers
- Rehabilitation centers
- EMS providers
- Healthcare education providers
Who We Serve
Awards & Recognitions
Top Workplace
2019-2024USME named a Top Workplace by The Houston Chronicle five years running based on anonymous employee surveys conducted by Energage
Inc. Power Partner
2024USME named an Inc. magazine ‘Power Partner’ for top-rated customer service to hospitals, helping them succeed
Health Tech World Top 3 Companies Supporting Healthcare
2024Health Tech World recognized USME as a leading medical equipment rental and services company among top professional services firms supporting hospitals
CIO 100
2024USME earned CIO 100 award for IT innovation with new AI solution helping clinicians secure medical equipment on demand
Inc. 5000 Fastest Growing Company
2011-2014, 2017-2023USME earned spot on the Inc. 5000 Fastest Growing Company list for the 11th time
Houston Business Journal Fast 100 List
2011-2013, 2017-2022USME clinches a spot on the Houston Business Journal “Fast 100” List again
Houston Business Journal Middle Market 50 Company
2021, 2022USME ranked by the Houston Business Journal to the Middle Market 50 Company’s list in 2021 and 2022, placing in the top 5 in 2021
HealthTrust Supplier Excellence Award for Medical/Surgical
2018USME wins the prestigious 2018 Supplier Excellence Award for Medical/Surgical by HealthTrust
Minority Supplier Development Council E10 Award
2018USME earns the 2018 Minority Supplier Development Council’s E10 Award
Houston Business Journal Diversity in Business Award Finalist
2017USME is named a finalist for the “Diversity in Business” award by the Houston Business Journal
Houston Business Journal COO of the Year Award
2017 finalist, 2015 winnerUSME Chief Operating Officer Ed Gay awarded “COO of the Year” by the Houston Business Journal in 2015 and named a finalist in 2017
We are USME
USME’s standards of excellence reinforce our mission, vision and values. Our employees are driven by a shared commitment to provide exceptional customer service to our hospital partners to promote the healing process for their patients. We treat every order as if it’s our family member or friend in need of fast, high quality, patient-ready equipment.